Privacy Policy

FloriArt values your privacy and will never give, lease, sell or otherwise disclose any personal information. FloriArt regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all FloriArt users users and conforms to Internet Privacy standards.

 

If you have any further questions or concerns regarding this policy, you should first contact the friendly FloriArt Staff at info@floriart.com.au or call +61 2 9584 1494.

 

INFORMATION COLLECTED 

To offer efficient and a high level of service we need to gather certain information whilst you are joining up online or ordering online. When setting up an internet account with FloriArt, your name, address, email, phone, fax, billing address will be the relevant information asked for.

 

Any Information collected from FloriArt is collected via correspondence from you or your company.  This may be via telephone, email, mail, fax or directly through our website. 

 

USE OF COLLECTED INFORMATION

Information collected from FloriArt customers is required in order to provide you with our products and services, and also to provide you with a high level of customer serivce.

 

As part of our customer service we offer a regular email newsletter to keep you up to date with special promotions and to let you know what's in season. If you prefer to not receive these emails you may opt out at any time by logging in with your username and password and deselect newsletter. 

 

The security of your personal information is important to us, so we protect your details using Secure Socket Layer Technology (SSL). Payments are passed on directly to eWay, which is the leading Internet payment gateway provider in Australia. This means that we do not have any access to your credit card details what so ever and credit card payments are secure 24/7.

 

If you have any questions about security on our website, please email info@floriart.com.au

 

ACCESS TO COLLECTED INFORMATION

If you personal details change, you are able to log in and correct update, or deactivate your details at anytime. 

 

ORDERS

Certain information will be required from you if you purchase a product or service from FloriArt which will be used for billing purposes and to fill your order, If problems arise in processing your order we will use this information given to us by you to contact you to resolve the problem promptly.

 

LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that a disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

 

CHANGES TO PRIVACY POLICY

If any changes are made to this privacy policy, we will add the changes to this statement. At any time FloriArt reserves the right to modify this privacy statement at any time, so please review frequently. If material changes are made, we will inform you via email or a notice on our home page. 

 

 

FloriArt Security Policy

 

FloriArt uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using eWAY gateway are secured payments. 

 

* Payments are fully automated with an immediate response.

* Your complete credit card number cannot be viewed by FloriArt or any outside party.

* All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protection your credit card data.

* eWAY is an authorised third party processor for all the major Australian banks.

* eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by FloriArt

 

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au